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Telegram, voice and photo

Telegram is its own channel, not a page inside the website. Chefs order from the floor the same way they would on the web, including voice notes and photos of labels or shelves. Everything still goes through the same cart checks and the same Valio door.

What you can do​

  • Order by text (“10 kg potatoes tomorrow”)
  • Send a voice note: it is turned into text, then handled like any other ask
  • Send a photo of a product: match or suggest a swap
  • Change an open cart in words
  • Sign and place the order from the phone (a real approval, not typing “yes”)
  • Run weekly standing orders
  • Open the web cart when you need the full screen

Why it matters​

People cooking are rarely at a desk. The phone bot is thin on purpose: no second set of rules, no shortcuts around signing. If the website would ask a human to sign, Telegram asks that human too.

Setup (for operators)​

  1. Bot token and service URLs in the environment
  2. Link a kitchen user to Telegram (in-app code or link command)
  3. Run the bot process (one poller per token)