Features
Pick a tab. Each one says what it does for the kitchen or for Valio.
Pain points: Pain points we solved. Under the hood: Tech stack.
- Guardrails
- Understanding
- Telegram · voice · photo
- Open connector
- Risk & carbon
- Kitchen memory
- Learning
- Order flow
- Visibility
- Proof
Guardrails
Every line is checked against the kitchen’s permission slip. The result is always one of three things, with a sentence a chef can read: order alone, ask a person, or stop.
The same checks run in the kitchen app and again at Valio’s door, so nothing slips through on trust alone. We proved it with 29 / 29 attack cases refused.
Understanding the ask
AI reads the request (text, voice, or photo), matches products, and writes explanations. Prices, quantities, risk, and carbon always come from code. The model never invents numbers.
If it is unsure about a match, that line waits for a person.
See AI models.
From the floor
Order and approve without going back to a desk: text, voice note, or a photo of a label. Same rules as the website. Typing “yes” in chat is not enough; approvals are still signed.
See Telegram & voice.
Open connector
Any other company’s buying software can search, quote, check rules, and place an order through the same Valio door we use, with the same signatures and the same refusals.
See Open connector.
Delivery risk and carbon
Every line gets an on-time score and a carbon figure where Valio provides one. Modes like greenest or safest change priorities; diet and spend limits still win. If stock is short, a fixed ladder tries alternatives before asking a person.
| Candidate | dateOk | stock | fill | OTIF | cost | fit | carbon | nutrition | total |
|---|---|---|---|---|---|---|---|---|---|
| Usual cream, stocked pick €58.20 · 21.6 kg CO₂e · stock confirmed | 1.00 | 0.99 | 0.97 | 0.96 | 0.86 | 1.00 | 0.29 | 0.76 | 0.853 |
| Cheaper cream, supplier €49.90 · 22.1 kg CO₂e · stock unconfirmed | 1.00 | 0.85 | 0.93 | 0.79 below bar → exceptions, then OTIF check | 1.00 | 0.50 | 0.29 | 0.73 | 0.724 |
| Oat cream, plant-based €61.50 · 6.3 kg CO₂e · stock confirmed | 1.00 | 0.95 | 0.95 | 0.90 below bar → exceptions, then OTIF check | 0.81 | 0.50 | 1.00 | 1.00 | 0.794 |
Kitchen knowledge
Each kitchen owns its diet, dishes, menu plan, preferences, and standing orders. Diet rules are loaded in full every time, never “almost remembered.”
Next: a shared database and smarter product search. Safety rules stay complete every run.
Getting better
It remembers products you swap to and adjusts portions from “too much / too little.” It will not change diet or budget by itself. That needs a new signed slip from the human client.
From ask to cart
A fixed sequence: understand → quantities → match → quote → packs → score → exceptions → check → cart. Progress streams live on screen so you see what is happening.
Visibility
Today: technical traces plus a readable audit log with shared ids.
Next: clearer dashboards for where time and cost go, still only for watching, never for approving spend.
See Observability.