Visibility
There are two views of the same order:
- Audit log: short sentences a human client or Valio operator can read and verify
- Technical traces: timing and steps for engineers
They share ids, so you can jump from a sentence to the underlying step.
Today
- Traces on the main steps of an order
- Hash-chained audit entries for quotes, checks, approvals, and orders
- Recorded replays so the stage demo is reliable
Next
Wider traces across website, Telegram, and the open connector. Tools like Langfuse help us see where understanding is slow or costly and improve it. Watching never becomes approving. Valio’s door and the kitchen rules still decide.